Privacy Policy

Last updated: 1 September 2026

NINEJA CHEF LIMITED ("we", "us", "our"), operating as 9jaChef (RC: 9815766), is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use the 9jaChef mobile application and website.

By using 9jaChef, you consent to the practices described in this Policy.

1. Information We Collect

Information you provide directly:

• Name and email address (when you register)
• Dietary preferences and cooking level (set in your profile)
• Household size and weekly budget (used to generate meal plans)
• Feedback and ratings you submit within the app
• Payment information (processed and stored by Paystack — we do not store card details)

Information collected automatically:

• Device information (device type, operating system version)
• App usage data (which screens you visit, features you use)
• Push notification tokens (used to send you relevant notifications)
• IP address and approximate location (country/city level only)
• Crash reports and error logs

2. How We Use Your Information

We use your information to:

• Provide, personalise, and improve the 9jaChef Service
• Generate meal plans, recipe recommendations, and shopping lists tailored to your preferences
• Process payments and manage your subscription
• Send you app notifications, updates, and relevant content (you can opt out in device settings)
• Respond to your support requests and feedback
• Analyse usage patterns to improve the app
• Comply with legal obligations under Nigerian law

We do not sell your personal data to third parties.

3. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract: To deliver the Service you have signed up for
• Consent: For optional features such as push notifications and marketing communications
• Legitimate interests: To improve our Service, prevent fraud, and ensure security
• Legal obligation: To comply with Nigerian regulations

4. Data Sharing

We may share your data with the following third-party service providers solely to operate the Service:

• Supabase — database and authentication infrastructure
• Paystack — payment processing (subject to their own Privacy Policy)
• PostHog — anonymised product analytics
• Expo — push notification delivery
• Resend — transactional email delivery

All third-party providers are required to handle your data securely and only for the purposes we specify.

We may disclose your data where required by Nigerian law, court order, or to protect the rights and safety of our users.

5. Data Retention

We retain your personal data for as long as your account is active. If you delete your account, we will delete or anonymise your personal data within 30 days, except where we are required by law to retain certain records.

6. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption in transit (TLS/HTTPS)
• Encrypted data storage
• Row-level security on our database
• Strict access controls for our team

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights

As a user, you have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct your information via your Profile settings
• Deletion: Delete your account and associated data from within the app (Profile → Delete account)
• Opt out: Disable push notifications in your device settings at any time
• Data portability: Request an export of your data by contacting us

To exercise any of these rights, contact us at hello@9jachef.app.

8. Children's Privacy

9jaChef is not directed at children under the age of 13. We do not knowingly collect personal data from children under 13. If you believe we have collected data from a child under 13, please contact us immediately and we will delete it.

9. Push Notifications

With your permission, we may send push notifications about meal plan reminders, new recipes, and app updates. You can disable notifications at any time in your device's notification settings. We will never sell your push notification token to third parties.

10. Analytics

We use PostHog for product analytics to understand how users interact with the app. Analytics data is aggregated and anonymised where possible. This helps us improve features and fix issues. You can opt out of analytics tracking by contacting us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or email. The "Last updated" date at the top of this page will always reflect the most recent version.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: hello@9jachef.app
• Company: NINEJA CHEF LIMITED
• RC Number: 9815766
• Address: 27C Lafayette Estate, Gaduwa, Abuja, FCT, Nigeria